“I set up SME Office Support in 2014 to help sole traders and SMEs harness the power of Microsoft Office applications, work SMARTER and reach their business goals.”
Carol Watson started using technology over 30 years’ ago in support roles. Over the years, her problem-solving skills and creative thinking have been utilised to design, develop, test and roll out automated systems.
Due to her expert, technical knowledge, experience and qualifications, Carol’s career progressed to delivering staff training at all levels in a variety of sectors. She also worked as an invigilator of ECDL and CLAiT qualifications, both widely recognised by employers as proof of ability and competence when working with IT.
Carol has delivered training for clients working towards MOS Specialist Word and Excel Associate Certification. All clients have successfully passed their Certification. These awards are globally recognised, demonstrating the skills needed to get the most out of Office for increased productivity. The 2 day instructor led training was customised to cover the objectives and skills required for the exam and delivered onsite.
As well as training and developing cost-efficient tools and processes for businesses, Carol has a natural ability when it comes to finding creative solutions and analysing skills gaps. She is an enthusiastic trainer with excellent people skills.