Target Student: This course is intended want or need to know how to use Outlook efficiently as an email client to manage their email communications, calendar events, contact information, and use tasks as the driver of all activities.
Prerequisites: To ensure success, students should be familiar with using personal computers, and should have experience using a keyboard and mouse. Specific tasks the students should be able to perform include: launching and closing applications, navigating basic file structures, and managing files and folders.
Course Objectives
Upon successful completion of this course, students will be able to:
•Customize message settings.
•Organize and locate Outlook items.
•Set calendar options.
•Assign and track tasks.
•Share folder information
•Customize the Outlook environment.
Course Content
Lesson 1: Managing Your Messages
•Manage Messages Using Tags, Flags and Commands
•Organize Messages Using Folders
Lesson 2: Advanced Message Management
•Sort Messages
•Filter Messages
•Organize Messages
•Search Messages
•Manage Junk Mail
•Manage Your Mailbox
Lesson 3: Advanced Calendar Management
•Manage Advanced Calendar Options
•Create Calendar Groups
•Manage Meeting Responses
Lesson 4: Advanced Contact Management
•Edit an Electronic Business Card
•Manage Advanced Contacts Options
•Forward Contacts
•Export Contacts
Lesson 5: Working with Tasks and Notes
•Manage Tasks
•Manage Notes
Lesson 6: Managing Activities by Using Tasks
•Assign and Manage Tasks
Lesson 7: Customizing the Outlook Environment
•Customize the Outlook Interface
•Create and Manage Quick Steps
Lesson 8: Managing Outlook Data Files
•Back Up Outlook Items
•Change Data File Settings