Testimonials


I met Carol through a recommendation from a networking colleague. I had a major project with an important client that needed someone that could engage professionally and do a top job creating a big Excel solution. I have been extremely impressed with Carol’s approach to the project, the very high quality of the solution, the stage updates and the fact that I was happy for Carol to be the face of my business to the client. I no longer have time to develop these solutions myself so it has been brilliant working with Carol to delight my client but also to continue to have this profitable work as a stream in my business, supported by Carol."

Richard LevyOpen Formula Limited

I really enjoyed working with Carol on a number of complex technical/engineering projects where her exceptional skills on Microsoft software really made a big difference. I would not hesitate to recommend"

Dr Stu RedshawCTO, Ekkosense

I’d wanted to speed up the process of writing contracts, only having to write in each element once rather than multiple times. Carol was fantastic and I now have everything I need to make this happen. Thank you"

Edward HollandsDriven Media

I was introduced to Carol by a colleague who had recommended her very highly for her advanced Microsoft skills. We were sending out the same personalised email including attachments to many clients. Due to the volume typically, this would take more than 5 to 6 hours a month. We needed a more efficient way of doing this and our preferred method to achieve this was with Outlook. Carol quick identified a cost-effective solution using Outlook. By working her ‘wizardry’, we now have a simple easy to use tool that has reduced the 6 hours to much less than a 1 hour a month. I can highly recommend Carol. I believe the way she scores higher than others in this field is because starting life in office support roles gives her a better understanding of office processes and practices. This is often missing from people who come from a technical IT background."

Russel DrakeleyFPA Consulting, Derby

I asked Carol to create a spreadsheet which I could use as a prospect management system. The first thing that impressed me is Carol had a better idea of what I needed than I did, even at the very early stage! The brief was it had to be simple to use, easy to populate and it had to generate some basic stats. Carol went above and beyond and the finished product was miles beyond what I'd anticipated. On a daily basis this is going to save a lot of time and energy and I will simply be more efficient, allowing me to focus on building my business. Thank you Carol!"

Sughra KhaliqSpa Consultant; Global Trainer; Skincare Specialist Recruiter

I recently attended Carol's workshop on creating Powerful Powerpoint Videos. Although I use powerpoint all the time for my workshops, I didn't realise you could use powerpoint to create really amazing videos. There was so much more that I learned and will definitely be incorporating all the tips and tricks into my future presentations and now videos. Carol was really knowledgeable, professional and supportive. I would really recommend you attend as this new skill and tool will be an added bonus for promoting your products and services. Especially if you want to stand out from the crowd. Thank you Carol. I shall look forward to working with again in the future."

Daksha PatelConsultant; Trainer; Coach

I met Carol through our network here in the East Midlands and was immediately taken by her passion for her business and excel - excel is a mystery to me! She worked closely with me to understand exactly what I needed and in turn delivered a great dashboard which is going to save me time and energy! I wouldn't hesitate to recommend her services she's a star!"

Karen CuretonCureton Consulting

Carol developed spreadsheets and data analysis tools for me. It was an amazing experience as she met with me to discuss my requirements and objectives. Carol sent a proposal then met with me again to discuss and tweak as needed. She developed a bespoke set of tools using Excel that will not only help me daily but will save me hours which I can put to better use. I would recommend Carol to any one at any level. No matter what your knowledge or how simple or complex your requirements are she will make it work. Excellent service!"

Jas SingService Manager - MHA

Carol expertly created a bespoke document to solve my admin tasks from becoming overwhelming! Creating a document that quickly produced invoices at the touch of a button has been a lifeline - and her wonderful expert videos meant I could refresh my understanding at any time. On hand to answer any queries, Carol has provided a first class service and one I heartily recommend. Experts like Carol are gold dust for businesses of any size!"

Rachel HaywardAsk the Chameleon

Excellent session. Carol was patient and explained all topics clearly as well as injecting fun into the session. I've come away with lots of new skills that I can't wait to put into practice."

Steph MillsExcel Intermediate - Derby

Carol came highly recommend and I couldn't be happier with the project's end result! I'm "okay" in Excel but I knew that I needed an expert who could take my vision and turn it into a super duper spreadsheet that adds true value to the person using its calculations. Carole did just that. The entire process was beautifully straightforward - a conversation with Carol confirm her understanding of my needs and what I was looking to achieve, and a couple of emails back and forth to refine the final version. Seriously, it was THAT easy. I now have a spreadsheet that is perfect for my needs and will be included as a download for a training course I've written. With Carol's expertise, I feel fully confident that I'm adding yet another jam-packed resource for my trainees. In fact, its professionalism perfectly complements my brand and I'm one very happy client. Thank you, Carol!"

Victoria TretisMy VA Rocks

What a fantastic tutor and facilitator Carol is! Our recent in-house Outlook training sessions proved to be a great hit with the staff particularly the hidden gem of "Quick Steps" Carol is a really personable tutor and her style really lent itself to the diverse ability groups within our organisation We will definitely engage the services of Carol in the near future as we aim further up-skill our people."

Richard LindsayBirmingham County Football Association

When I was asked by my manager to complete an online needs assessment to let the trainer know my learning requirements around Microsoft Outlook I was filled with dread, every training session that I attend ends with me not learning anything or the trainer realising within a few minutes that they can’t meet my needs. So to keep everyone happy, with assistance, I completed the form. Days later a refreshing change occurred, I was actually contacted by the trainer who seemed to care and was interested. Carol called me and we talked through my requirements for the day, my back story and what I wanted from the course, this made me feel that someone wanted me to benefit from a course and showed me that Carol, felt the same as me, that there were no hurdles that couldn’t be overcome. From that moment on I started to look forward to the session. On Carol’s arrival she made a beeline for me and we chatted, I felt this had been well thought out, not just throwing me into what could have been an intense training session but meeting with me and putting me at ease prior to commencing. The session was fantastic, Carol worked at a pace that suited me and we were able to work through many new areas of the program that I’d never accessed before., Carol also took time to find shortcuts for functions that I had not come across. I now no longer work for the organisation and am due to start a new job very soon and the skills that Carol has taught me are transferable and will help me in any role as well as in my personal life. Carol has stayed in touch with me since the training, offering me her email address should I need any further support with any program. For me I have been fortunate enough to finally find a trainer who gets me, gets my disability and is willing to support me to overcome any barriers."

Scott Price

Carol provides well-structured, knowledgeable and friendly training on Microsoft Office. We have worked with Carol on a number of occasions and are looking forward to benefiting from further training sessions in the future. In particular, her flexibility and willingness to address the requirements of the latest Microsoft qualifications has been very valuable."

Ken HolmesPrincipal Consultant at CertiKit

What Carol doesn't know about Microsoft is not worth knowing... she is am absolute diamond. Her skills and expertise matched by her down to earth style to train people enables her to support businesses gain efficiency in how they work on day to day tasks and ultimately leading to improved job satisfaction and motivation."

Dee BeckettMosaic: Shaping Business Growth

Carol is a whizz with all things Microsoft Office! She knows all kinds of tips and tricks to save time and effort. She's great at training, both online and face to face; she explains things so that they are really easy to understand and implement. I'd highly recommend checking out her services to see how she can help save you time in your business."

Lisa NewportLisa Newport Style

I thoroughly enjoyed Carol's powerpoint to video workshop and was totally inspired! She delivers a relaxed, informative session with knowledge and humour. Highly recommended, thank you Carol!"

Sue GodfreySue Godfrey - Pure Transformation

I recently took part in a half day animate Power Point training session with Carol and I cannot recommend her enough. Carol is knowledgable and passionate, she made the training really fun, whilst packing loads in. I would have loved to spend longer working with her. I came away with a massively improved understanding, and even managed to create me own animated video. Thanks so much Carol, really enjoyed it."

Wendy HillWendy Hill Nutrition Health and Wellness

Carol was highly recommended to me when I had an unusual issue with Microsoft Word, she went above and beyond to assist me. Carol listened to me to be able to understand my issue and she was friendly, responsive and professional in her manner towards me. It's great to know that when you need that expert assistance with all things Microsoft that Carol is your lady to go to. Thank you Carol"

Jude ReadJude Read - HR Consultancy

My brief to Carol was to create a video banner that I could use to showcase my headshot photography. I wanted to create the effect of falling polaroid images. I had specific colour/text specifications plus being a photographer with an eye for detail I am very demanding when it comes to any form of visual presentation. Carol exceeded my expectations, she was just as exacting as I am and delivered a beautiful and eye catching presentation that has become a great talking point as well as winning me more business. I recommend Carol wholeheartedly and without reservation"

Vivienne KayneVivenne Kayne Photography

“I've had the pleasure of Carol's company on training courses a few times now, and have learned huge amounts about both Word and Excel. She explains the subject matter clearly and concisely, giving an overview on a particular area before then inviting trainees to take a training exercise in what they've just learnt. This really helps the new knowledge to sink in. Training aside, she's just an absolutely lovely lady!”"

"Whenever I need support with my database, I always contact SME Office Support. They offer great value for money and will always accommodate tight timescales when the work needs to be completed. Carol works efficiently and responds well to all questions raised. I have already recommended SME Office Support to other local businesses"."

Rachel Scott

I am so impressed with the work Carol has completed for me. After taking the time to understand exactly what I was looking to achieve Carol completed two projects for us. One fairly simple but important the other much more complex. Carol completed the work, followed up and delivered as promised I couldn’t be happier."

Anthony Clarke, Managing PartnerThe Alternative Adviser